Terms of Use

These terms govern access to the Nexus Lawn Care marketplace by customers, service providers, and visitors.

Marketplace role

Nexus provides technology and operational tools that help customers and independent service providers find, coordinate, document, and pay for property services. Providers are independent businesses and are not employees, agents, or franchisees of Nexus. The exact contracting relationship and applicable responsibilities are identified during booking.

Accounts

Users must provide accurate information, safeguard credentials, maintain current contact details, and use the platform only for lawful purposes. Provider accounts may require identity, business, insurance, licensing, or other verification.

Provider application and verification

A provider applicant represents that the person applying is authorized to act for the business and that submitted information and documents are accurate, current, and authentic. Providers are responsible for maintaining all insurance, registrations, licenses, permits, training, equipment, and personnel required for the services they offer and the places they work. Nexus may approve, request changes, reject, limit, suspend, or re-review a provider account. Approval does not constitute a guarantee, endorsement, or promise of work.

Electronic acceptance

Checking an acceptance box and submitting a provider application records electronic agreement to the version displayed at submission. Applicants should retain a copy of these terms for their records.

Requests and bids

Submitting a request does not require a customer to select a provider. Providers are responsible for reviewing request information and submitting prices they can honor, subject to disclosed exceptions such as materially inaccurate property conditions.

Payments and fees

Charges, deposits, platform fees, cancellation terms, adjustments, taxes, refunds, and payout timing are displayed or incorporated into the applicable booking before confirmation. Payment and payout features are unavailable until Nexus activates the applicable processor workflow.

Service conduct

Users may not harass others, misuse personal information, circumvent platform safety controls, manipulate reviews, submit fraudulent requests or bids, or arrange off-platform payment to avoid an agreed platform fee.

Cancellations, weather, and disputes

Service may be rescheduled for weather or unsafe conditions. Cancellation and dispute outcomes depend on timing, documented work, provider mobilization, and the booking terms presented at checkout.

Contact

Questions about these terms may be sent to legal@nexuslawncare.com.