Standard mowing requests in active service areas are designed to receive responses within a few hours. Larger projects may take up to one business day because providers review your photos and scope more carefully.
Help center
Straight answers.
No fine-print maze.
What homeowners and lawn professionals should understand before using Nexus.
Absolutely. Choose one-time service for vacation coverage, an HOA deadline, an overgrown lawn, a property showing, or whenever you simply need an extra hand. There is no recurring contract unless you select one.
Providers receive the property and service information needed to prepare a bid, but your direct contact details remain private until you select a provider. Pre-booking questions stay inside Nexus messaging.
Providers complete identity and business verification. Where relevant, we collect insurance, licensing, service-area, equipment, and experience information. Credentials can expire, so Nexus tracks renewal dates and provider status.
You authorize secure payment when you accept a bid. Payment status and any guarantee period are visible in your workspace. Project deposits and milestone payments are shown before you approve them.
The provider can propose a weather-safe alternate date through Nexus. You receive the update, and the complete scheduling history stays attached to the booking.
No. Compare price alongside availability, ratings, completed jobs, response time, credentials, and the provider’s message. Nexus is designed to help you choose the best fit—not merely the cheapest number.
Yes. Property managers, real-estate professionals, landlords, and families managing homes remotely can coordinate multiple properties, request on-demand service, and retain completion records.